Billing & Credits
Understand how Credits work, what’s included in each plan, and how usage is calculated.
What Are Credits?
Credits are Volumn.ai’s usage currency — think of them as your AI call quota. Every action that invokes an AI model (generating a reply, writing a post, sending a DM, extracting an audience) deducts Credits based on the actual tokens consumed.
- 1Input tokens: the content you send to the model (including recent conversation context).
- 2Output tokens: the content the model returns to you.
- 3Total cost per action = input tokens + output tokens.
Plans & Monthly Credits
Each plan includes a monthly Credit allowance that resets on your billing date:
- 1Hobby ($40/mo or $400/yr) — 500 Credits/mo. Up to 5 personas, basic growth tools, 5 GB storage.
- 2Professional ($200/mo or $2,000/yr) — 2,000 Credits/mo (monthly) or 1,000 Credits/mo (annual). Unlimited personas, 50 GB storage.
- 3Business ($599/mo or $4,790/yr) — 6,000 Credits/mo (monthly) or 7,500 Credits/mo (annual). Ideal for small teams managing 3–5 accounts long-term.
Per-Action Credit Costs
Here is a summary of the fixed per-action costs:
| Action | Credit Cost |
|---|---|
| Send Direct Message | 0.4 credits |
| Pull Timeline | 0.1 credits |
| AI Reply (Auto-reply) | 0.1 credits |
| Extract users from a tweet | 0.1 credits |
| Find a user | 0.01 credits |
| SalesEngine search | 80 credits |
| SalesBot / Outreach Agent | Billed at your configured per-task credit cap |
| Auto-reply with meme | +2 credits on top of the standard reply cost |
Viewing Your Usage History
You can check your Credit balance and detailed usage log at any time: go to the top-right avatar menu → Settings → Usage History. Each entry shows the action type, tokens consumed, and Credits deducted.
Credits do not roll over between billing periods. If you consistently hit your limit before month-end, consider upgrading to the next plan or reducing meme-reply frequency.
Credit planning checklist
Credits are easiest to manage when you connect them to a weekly usage pattern. Review your highest-cost actions, then decide where the best savings or the biggest ROI improvements are likely to come from.
- 1Check which actions consume credits most often.
- 2Compare your current usage against your plan allowance.
- 3Reserve higher-cost actions for the workflows that directly move revenue or growth.