Billing & Credits
Understand how Credits work, what’s included in each plan, and how usage is calculated.
What Are Credits?
Credits are Volumn.ai’s usage currency — think of them as your AI call quota. Every action that invokes an AI model (generating a reply, writing a post, sending a DM, extracting an audience) deducts Credits based on the actual tokens consumed.
- 1Input tokens: the content you send to the model (including recent conversation context).
- 2Output tokens: the content the model returns to you.
- 3Total cost per action = input tokens + output tokens.
Plans & Monthly Credits
Each plan includes a monthly Credit allowance that resets on your billing date:
- 1Hobby ($40/mo or $400/yr) — 500 Credits/mo. Up to 5 personas, basic growth tools, 5 GB storage.
- 2Professional ($200/mo or $2,000/yr) — 2,000 Credits/mo (monthly) or 1,000 Credits/mo (annual). Unlimited personas, 50 GB storage.
- 3Team ($2,000/mo) — 20,000 Credits/mo. Ideal for small teams managing 3–5 accounts long-term.
Per-Action Credit Costs
Here is a summary of the fixed per-action costs:
- 1Send Direct Message — 0.4 credits.
- 2Pull Timeline — 0.1 credits.
- 3AI Reply (Auto-reply) — 0.1 credits.
- 4Extract users from a tweet — 0.1 credits.
- 5Journal refresh — 0.1 credits.
- 6Find a user — 0.01 credits.
- 7SalesEngine search — 80 credits.
- 8SalesBot / Outreach Agent — billed at your configured per-task credit cap.
- 9Auto-reply with meme — +2 credits on top of the standard reply cost.
Viewing Your Usage History
You can check your Credit balance and detailed usage log at any time: go to the top-right avatar menu → Settings → Usage History. Each entry shows the action type, tokens consumed, and Credits deducted.
Credits do not roll over between billing periods. If you consistently hit your limit before month-end, consider upgrading to the next plan or reducing meme-reply frequency.