Outreach Agent Overview
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Outreach Agent Overview

Automate personalised DM outreach to close real deals 24/7.

4 min read
Volumn.ai Outreach Agent dashboard showing task stats (sent, reached, needs follow-up, followed up), customer list selection, and sender account settings
Outreach Agent automates personalized DM campaigns — select a customer list, set your product context, and let the agent close deals 24/7.

What Outreach Agent Does

Outreach Agent sends personalised direct messages to a list of target customers on X. It tracks delivery, responses, and follow-ups — running continuously so you never miss a sales opportunity.

Dashboard Metrics

The Outreach Agent dashboard shows four key counters:

  1. 1Current Task Sent — DMs sent in the active task.
  2. 2Current Task Reached — recipients who received and opened the DM.
  3. 3Needs Follow-Up — contacts who have not replied after the initial DM.
  4. 4Followed Up — contacts who received a follow-up message.

Two-Step Task Setup

Every Outreach task has two steps: (1) select a customer list, and (2) input your product details. Complete both steps before launching.

💡

Use the Extractor tool to build your customer list from tweet replies or likes before setting up an Outreach task. This ensures you are targeting people who have already shown interest.

Related articles

Creating an Outreach Task

Step-by-step guide to launching your first Outreach Agent campaign.

Extractor Overview

Build targeted customer lists from tweet replies, likes, and retweets.

AutoDM Overview

Send one broadcast DM to an entire customer list in one task.