AutoDM Overview

Send one broadcast DM to an entire customer list in one task.

3 min read

Volumn.ai AutoDM interface showing task name field, customer list selector, sender account selector, message content textarea, schedule toggle, and skip already messaged contacts option — AutoDM lets you broadcast one message to an entire customer list — with optional scheduling and automatic deduplication.

What AutoDM Does

AutoDM lets you send the same direct message to every contact in a customer list. Unlike Outreach Agent (which personalises each DM), AutoDM is designed for broadcast announcements — product launches, promotions, or event invites.

Key Features

AutoDM includes several smart features:

1Progress bar — shows real-time send progress (e.g., 61/99 = 62%).
2Schedule toggle — run the task immediately or set a future date/time.
3Skip already messaged contacts — avoids sending duplicate DMs to contacts in other tasks.
4Console — view detailed logs of every DM sent.

When to Use AutoDM vs Outreach Agent

Use AutoDM for broadcast messages where the same content works for everyone. Use Outreach Agent when you need personalised messages tailored to each recipient's profile.

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Keep AutoDM messages short and action-oriented. Include a clear call-to-action and a link. Long messages have lower open rates in DMs.

Frequently asked questions

What is AutoDM in Volumn.ai?

AutoDM is a bulk DM broadcasting tool. You select a customer list, write one message, and AutoDM sends it to all contacts in the list. It supports scheduling and automatically skips users already messaged in other tasks.

What is the difference between AutoDM and Outreach Agent in Volumn.ai?

AutoDM sends the same message to all recipients (broadcast). Outreach Agent sends personalized, AI-generated messages tailored to each recipient based on your product context and their profile.